A day as the owner of a cleaning company
Mette has 8 employees in Odense. She is out cleaning herself two days a week. This is a perfectly ordinary Tuesday, and where NuviPlan stands in it.
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the phone rings
An employee is off sick. Four addresses need covering before 8.
Mette opens the absence view, marks the day, and sees who has free hours and access to those addresses. She reassigns the jobs. The customers are told automatically that the time has changed.
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who goes where
The day's jobs sit on each employee with address, key and alarm code. Mette looks at it once and closes the tab.
If the company requires travel between two workplaces, the service collective agreement grants an allowance for the travel time. That is worth having written down somewhere that is not a note in the van.
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two companies want a quote
Both came in through the booking form on the website last night. They are already sitting as enquiries with address, square metres and preferred frequency.
Mette makes the quote, sends it, and the customer accepts with one click in the email. The customer is created, and the enquiry becomes an agreement.
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"meeting room 2 was skipped"
The customer's contact person reported it via a link. No user, no password.
It now sits as a case on the customer with a photo and a status. When the contract comes up for renewal in eight months, Mette can see what was reported, and what was done about it.
in Vallensbæk municipality's 2024 cleaning tender, quality assurance carried 25 % of the award.
- The day's jobs in one list
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did they arrive
One screen. Checked in, in progress, done, not started.
It is status on jobs. Not a map with moving dots. The Danish Data Protection Agency has employee monitoring as a focus area in 2026, and there is a difference between recording attendance and following people.
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invoices
The approved hours are already in place. Mette reviews, corrects two things and sends.
Private customers' invoices have the labour separated out, so they can use them for the Danish service deduction without calling to ask.
the service deduction is DKK 18,300 per person in 2026 and requires electronic payment and documentation.
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the ones who have not paid
Nothing. The system sent the reminder after 7 days. One more comes after 14, and then it stops.
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payroll
The hours are approved continuously through the month, so nobody digs through the calendar on the last day.
NuviPlan does not calculate pay. The service collective agreement has short-notice supplements, travel-time allowance and sick pay after six months' seniority, and that kind of thing belongs in a payroll system, not a scheduling system.
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can we take the customer on Nyborgvej
Mette looks at free hours per employee over the next weeks. The answer takes 10 seconds.
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the Friday email
On Fridays Mette gets five numbers by email.
SMVdanmark has measured that Danish SMEs spend 7.4 hours a week on bureaucracy, and that 54 % experience it as a constraint on growth and development.
Sources for the numbers on this page
- Quality assurance carried 25 % in Vallensbæk municipality's 2024 cleaning tender: EU contract award notice, TED 303207-2024, May 2024.
- Employee monitoring is a focus area for the Danish Data Protection Agency's inspections in 2026: Datatilsynet, "Særlige fokusområder for Datatilsynets tilsynsaktiviteter i 2026", 7 January 2026.
- The service deduction is DKK 18,300 per person in 2026 and requires electronic payment and documentation: Skattestyrelsen, skat.dk, "Se, om du kan få servicefradrag", 2026.
- 7.4 hours a week on bureaucracy and 54 % experiencing it as a growth constraint: SMVdanmark, member survey of 1,166 companies, spring 2026.
- Travel-time allowance, short-notice supplements and sick pay: Serviceoverenskomsten 2025-2028 between DI Overenskomst II (SBA) and 3F Privat Service, Hotel og Restauration, § 12, § 15 (7) and § 28.
None of these things is dramatic on its own. Together they are the difference between running the company and being the company's memory.